Welcome to Beopenthemes
Hello everybody and welcome to beopen's support system.
First of all, thank you for buying our themes and hope you enjoy using them as much as we did building them.
Please read carefully the following terms:
1. Support is optional, items purchased from ThemeForest are provided "as-is", with no guarantee of support (as stated in ThemeForest terms & conditions - http://themeforest.net/legal/membership).
2. We do offer support to all our buyers, but please keep in mind that free support is only offered for bugs/issues that make the theme not function properly or if you have trouble making something look like in the demo.
3. For things like new features or customization options not included in the standard theme, we will do our best to include them in future updates for free. If you want something done sooner, we can do that specifically for you, for an extra fee.
4. Before opening a ticket, please look carefully through all the options in the WordPress admin, also read the documentation and watch the tutorial videos linked from our ThemeForest page.
5. Please verify your purchase code before opening a ticket.
6. If your ticket contains any sensitive information, like usernames and passwords, make sure it is set to PRIVATE before posting the info.
7. When opening a ticket, include as much helpful info as possible to help us determine the cause of the problem. Links and screenshots help a lot.
8. Please be polite and patient, no ticket will be left unanswered.
Best regards,
Alex
Public Community Tickets
Upgrade notice shows even for users without power to upgrade[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on February 15, 2013
Opened by David Anderson at 2:51 on February 14, 2013Current Rating:
0
Toggle JS Functionality[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on February 15, 2013
Opened by Robert Popovic at 2:51 on February 13, 2013Current Rating:
0- Improve customizability in child theme[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on February 18, 2013
Opened by Robert Popovic at 2:51 on February 13, 2013Current Rating:
0 
URL file-access[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on February 21, 2013
Opened by Rick Hamilton at 2:51 on February 20, 2013Current Rating:
0
Homepage Template[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on February 25, 2013
Opened by Sophie Van Elslander at 2:51 on February 24, 2013Current Rating:
0
multiple sidebars[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on March 1, 2013
Opened by Christian Broadbent at 2:51 on February 28, 2013Current Rating:
0
Two homepages with different layout[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on March 5, 2013
Opened by Max Valenzuela at 2:51 on March 1, 2013Current Rating:
0
Menu position[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on March 5, 2013
Opened by Ovidiu Radu at 2:51 on February 18, 2013Current Rating:
3
Slider [PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on March 8, 2013
Opened by Alosh T at 2:51 on March 8, 2013Current Rating:
0- Search bar[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on March 8, 2013
Opened by Alosh T at 2:51 on March 8, 2013Current Rating:
0 
Portfolio gallery[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on March 11, 2013
Opened by Matthew Bucci at 2:51 on March 9, 2013Current Rating:
0
Cannot link tabs[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on March 17, 2013
Opened by Jaime Bru Muñoz at 2:51 on March 15, 2013Current Rating:
0
social icon[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on March 22, 2013
Opened by Identita Creative at 2:51 on March 22, 2013Current Rating:
0
Additional Language Translations[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on March 27, 2013
Opened by Rya K at 2:51 on March 25, 2013Current Rating:
0
Main Navigation[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on April 7, 2013
Opened by Kathleen Caballa at 2:51 on April 4, 2013Current Rating:
0
Menu Highlighting[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on April 16, 2013
Opened by S M at 2:51 on April 9, 2013Current Rating:
0
Unable to preview or activate theme[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on April 16, 2013
Opened by Axel Kratel at 2:51 on April 16, 2013Current Rating:
0
Gallery on Portfolio page[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on April 21, 2013
Opened by Deyan Geoorgiev at 2:51 on April 20, 2013Current Rating:
0
Testimonials - can they slide?[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on April 25, 2013
Opened by Joe Barrell at 2:51 on April 23, 2013Current Rating:
0- How to get this theme to actually work the way the demo works[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on April 25, 2013
Opened by Axel Kratel at 2:51 on April 24, 2013Current Rating:
0 
Our Services[PUBLIC] Assigned to BeOpen Themes / Last comment posted at 2:51 on April 29, 2013
Opened by Brandon Lawrence at 2:51 on April 27, 2013Current Rating:
0
Colour of Service Icons and navigation buttons[PUBLIC] Assigned to BeOpen Themes / Last comment posted 3 weeks ago
Opened by Ayshea Scott 3 weeks agoCurrent Rating:
0
Position menu on iPad[PUBLIC] Assigned to BeOpen Themes / Last comment posted 2 weeks ago
Opened by Marc Vos at 2:51 on April 24, 2013Current Rating:
0
Portfolio Order[PUBLIC] Assigned to BeOpen Themes / Last comment posted 2 weeks ago
Opened by Dallas Malone 2 weeks agoCurrent Rating:
0
"Save" Problem Template in "Layout editor"[PUBLIC] Assigned to BeOpen Themes / Last comment posted 1 week ago
Opened by Peter Krönich 1 week agoCurrent Rating:
0
Responsive Layout[PUBLIC] Assigned to BeOpen Themes / Last comment posted 4 days ago
Opened by Emma Garwood 1 week agoCurrent Rating:
0