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Hello everybody and welcome to beopen's support system.

First of all, thank you for buying our themes and hope you enjoy using them as much as we did building them.

Please read carefully the following terms:

1. Support is optional, items purchased from ThemeForest are provided "as-is", with no guarantee of support (as stated in ThemeForest terms & conditions - http://themeforest.net/legal/membership).

2. We do offer support to all our buyers, but please keep in mind that free support is only offered for bugs/issues that make the theme not function properly or if you have trouble making something look like in the demo.

3. For things like new features or customization options not included in the standard theme, we will do our best to include them in future updates for free. If you want something done sooner, we can do that specifically for you, for an extra fee.

4. Before opening a ticket, please look carefully through all the options in the WordPress admin, also read the documentation and watch the tutorial videos linked from our ThemeForest page.

5. Please verify your purchase code before opening a ticket.

6. If your ticket contains any sensitive information, like usernames and passwords, make sure it is set to PRIVATE before posting the info.

7. When opening a ticket, include as much helpful info as possible to help us determine the cause of the problem. Links and screenshots help a lot.

8. Please be polite and patient, no ticket will be left unanswered.

Best regards, Alex

  Public Ticket Activity

OPENCan't Update Layout Editor Last comment 2 weeks ago from Jason in Verdia - Responsive Multi-Purpose WordPress Theme   1 OPENBlog has a thick yellow line Last comment 3 weeks ago from Ajay in Verdia - Responsive Multi-Purpose WordPress Theme   1 OPENVisual Customizer Not Changing to Custom Color Last comment 3 weeks ago from Brian Harris in Nueva - Responsive Multi-Purpose WordPress Theme   4 OPENTeam Columns Per Row Last comment 10:50pm on July 2, 2015 from Adam in Nueva - Responsive Multi-Purpose WordPress Theme   2 OPENServices Missing Last comment 10:50pm on June 22, 2015 from Josh in Verdia - Responsive Multi-Purpose WordPress Theme   1 OPENvisual composer license Last comment 10:50pm on June 19, 2015 from Sophie in Nueva - Responsive Multi-Purpose WordPress Theme   4 OPENSingle Portfolio Page Last comment 10:50pm on June 11, 2015 from Sophie in Nueva - Responsive Multi-Purpose WordPress Theme   1 OPENOur Team Not showing on homepage Last comment 10:50pm on May 21, 2015 from Josh in Verdia - Responsive Multi-Purpose WordPress Theme   1 OPENFont problems Last comment 10:50pm on May 20, 2015 from Aaron in Verdia - Responsive Multi-Purpose WordPress Theme   2 OPENData Import Last comment 10:50pm on May 19, 2015 from Josh in Verdia - Responsive Multi-Purpose WordPress Theme   1 OPENLayout error Last comment 10:50pm on May 15, 2015 from Aaron in Verdia - Responsive Multi-Purpose WordPress Theme   3 OPENBeopen Latest Posts Breaking whole page. Last comment 10:50pm on May 13, 2015 from Brian Harris in Nueva - Responsive Multi-Purpose WordPress Theme   1 OPENFatal Error Last comment 10:50pm on April 30, 2015 from BeOpen Themes in Nautica WordPress Theme   2 OPENFooter disappear in Safari Last comment 10:50pm on April 20, 2015 from Fulvio Martello in Verdia - Responsive Multi-Purpose WordPress Theme   3 OPENRevolution Slider Update - Security Vulnerability Last comment 10:50pm on April 16, 2015 from BeOpen Themes in Breathe - Responsive Multi-Purpose WordPress Theme   3
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