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Hello everybody and welcome to beopen's support system.

First of all, thank you for buying our themes and hope you enjoy using them as much as we did building them.

Please read carefully the following terms:

1. Support is optional, items purchased from ThemeForest are provided "as-is", with no guarantee of support (as stated in ThemeForest terms & conditions - http://themeforest.net/legal/membership).

2. We do offer support to all our buyers, but please keep in mind that free support is only offered for bugs/issues that make the theme not function properly or if you have trouble making something look like in the demo.

3. For things like new features or customization options not included in the standard theme, we will do our best to include them in future updates for free. If you want something done sooner, we can do that specifically for you, for an extra fee.

4. Before opening a ticket, please look carefully through all the options in the WordPress admin, also read the documentation and watch the tutorial videos linked from our ThemeForest page.

5. Please verify your purchase code before opening a ticket.

6. If your ticket contains any sensitive information, like usernames and passwords, make sure it is set to PRIVATE before posting the info.

7. When opening a ticket, include as much helpful info as possible to help us determine the cause of the problem. Links and screenshots help a lot.

8. Please be polite and patient, no ticket will be left unanswered.

Best regards, Alex

  Public Ticket Activity

OPENFatal Error Last comment 5 days ago from Dina Barbosa in Nautica WordPress Theme   1 OPENFooter disappear in Safari Last comment 1 week ago from Fulvio Martello in Verdia - Responsive Multi-Purpose WordPress Theme   3 OPENRevolution Slider Update - Security Vulnerability Last comment 2 weeks ago from BeOpen Themes in Breathe - Responsive Multi-Purpose WordPress Theme   3 OPENLinks in Clients thumbnails Last comment 2 weeks ago from Mauricio in Nueva - Responsive Multi-Purpose WordPress Theme   1 OPENRecaptcha not found Last comment 2:32pm on March 26, 2015 from BeOpen Themes in Alia - Responsive Multi-Purpose WordPress Theme   2 CLOSEDEasy Tables - Table Manager for Visual Composer Last comment 2:32pm on March 26, 2015 from Giuseppe Uggeri in Nautica WordPress Theme   3 OPENSlider Update Last comment 2:32pm on March 23, 2015 from BeOpen Themes in Nautica WordPress Theme   2 OPENBeopen posts and features Last comment 2:32pm on March 21, 2015 from terry su in Nueva - Responsive Multi-Purpose WordPress Theme   1 CLOSEDPost pulling in wrong data Last comment 2:32pm on March 21, 2015 from terry su in Nueva - Responsive Multi-Purpose WordPress Theme   1 OPENresponsiveness on iPhone Last comment 2:32pm on March 16, 2015 from Ewa Neumann in Nueva - Responsive Multi-Purpose WordPress Theme   4 OPENMy menu gone Last comment 2:32pm on March 16, 2015 from BeOpen Themes in Nautica WordPress Theme   2 OPENTopmenu out of function Last comment 2:32pm on March 16, 2015 from BeOpen Themes in Nautica WordPress Theme   2 CLOSEDvisual composer update Last comment 2:32pm on March 14, 2015 from Giuseppe Uggeri in Nueva - Responsive Multi-Purpose WordPress Theme   3 CLOSEDLESS Compiler throwing out errors Last comment 2:32pm on March 12, 2015 from BeOpen Themes in Nueva - Responsive Multi-Purpose WordPress Theme   4 OPENIncrease the size of testimonial thumbnail Last comment 2:32pm on March 7, 2015 from Shabith Ishan in Nueva - Responsive Multi-Purpose WordPress Theme   1
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